When will it be possible again simply to download attachments?

unknown

Currently to download an attachment it is required to go through the step of allowing Jira to try to display the attachment, an action that is guaranteed to fail unless the attachment is an image file (Jira will try to display the file, but since it's a bug tracking system it's obviously not equipped to display much of anything in any way that anyone is ever going to find useful).  It used to be possible to download the attachment without wasting time by having to take a step that is always going to fail.  When will that feature be restored and the current bug of forcing users to waste time be fixed?

Petter Gonçalves

Hello @[deleted]

Thank you for reaching out and sorry for the inconvenience that the lack of this feature has caused to you.

Per your description, I believe the feature you are talking about is the option to "Download all attachments" that is available in the old issue view but not deployed to the new issue view yet. Is that correct?

Indeed, the new issue view is still a lab feature in Jira Cloud application, so we are still working to get some of the old functionalities implemented on it. For the option to "Download all attachments", you can check the following feature request to track our progress to implement it:

Ability to Manage and Download All Attachments in New Issue View 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

As a workaround, you can turn off the new issue view by:

1. Click in your profile picture at the left-bottom corner of Jira application > Settings
2. Scroll down to the lab section and click to turn-off the new issue view

Let us know if you have any questions.