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Cannot add more options for Status, cannot activate a Workflow Scheme

Kevbo

We are using the free version, perhaps that is the limitation? We just signed up, but have spent over 5 hours trying to set a workflow that has more than the 3 basic Status options (TODO, IN PROGRESS or DONE).

We never have the option to make a Workflow/Scheme active and are stuck with the Basic/Default one that only has 3 Statuses. Very frustrating, clearly we are doing something wrong but we read about 20 pages and the descriptions don't match what we see.

Help! and Thank you in advance

Accepted answers

John Funk

Hi Kevbo - Is this a Next-gen project?

If not, you should be able to go to Project Settings for the project and then attach the inactive workflow scheme to the project there. That will make the workflow scheme Active.

All comments

Tinker Fadoua

Hi @Kevbo

You can keep the projects you created with the 3 statuses. You can more add new statuses to it.

First you need to be Jira Admin (There are other options when someone can create statuses without being a Jira admin but it is out of context at the moment. I don't want to confuse you)

Click on the admin cog -> issues -> Statuses

You can add more statuses on that page.

Once you go back to your project, click on Summary then click on the workflow (not workflow scheme). Something similar to my screenshot below:

Screen Shot 2020-04-20 at 11.18.23 AM.png

Then you will see a screen like the following, make sure to select diagram. You can add statuses using text mode as well. Right now I am trying to make it easy for you

Screen Shot 2020-04-20 at 11.21.38 AM.png Click Diagram, then click on "Edit"

Screen Shot 2020-04-20 at 11.22.57 AM.png

Once you edit your workflow, click on "Add status". You should be able to see on the dropdown all the statuses available in your instance.

Screen Shot 2020-04-20 at 11.24.35 AM.png

Let me know if you have any other questions.

Best,

Fadoua

Kevbo

Hi Fadoua, thanks for much for trying to help. So I've already many statuses. The problem seems to be with the workflows.No matter what I do I can't get away from the default un-editable workflow.
Where exactly is the "Summary" you refer to here: Once you go back to your project, click on Summary then click on the workflow (not workflow scheme). Something similar to my screenshot below:
Here is my Workflow and Workflow Schemes I cannot ever get them to appear differentl. thank you!!!

Kevbo

John Funk

Hi Kevbo - Is this a Next-gen project?

If not, you should be able to go to Project Settings for the project and then attach the inactive workflow scheme to the project there. That will make the workflow scheme Active.

Kevbo

Yes, it is a Next-gen project. What are the ramifications of that vs. non-Next gen? thx!

John Funk

You are not allowed to modify the workflow for Next-gen projects outside of just adding columns on the board.

John Funk

You can follow along with the Workflow editor changes that are coming for Next-gen projects here:

https://www.atlassian.com/software/jira/whats-new/next-gen?_ga=2.104316484.513035551.1586779195-1313086432.1576012938#intheworks

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