Assignee disappears

Question

On a project, on the active sprint page, the assignee disappears from the ticket when shifting a ticket across the board e.g. from ready to in progress to done.

the shifting the ticket across the board is a dragging and dropping process.

Any ideas on why?

Thank you

Mohamed Benziane · Answer

As @John Funk says, you must have a transition that clear the assignee field. Try to update an issue by open it and change the workflow status to see if you have the same behavior.

Hope this helps

John Funk · Answer

Hi @Abdirizak Obsiye - You might want to check the transitions to each of those statuses in your Workflow to see if the assignee is getting cleared there.