Structure - Moving the order of an item in the structure gives error

Question

Structure - Moving the order of an item in the structure gives error "Sorry, you cannot make this change, because the items are sorted.".

I don't know how to resolve this.

I want to change the order of the items on my structure.

Thanks,

Ashish.

David Niro · Answer

You can also use a Sort Generator for this.  Currently, "Rank" is the only option that will allow you to change the order of items in the structure.

Joachim Geishauser · Answer

I just had the same problem. In my case I found a simple solution:

Backround: The structure was sorted by the key and it was not possible to move a key to an other position.

I made a click on the column "Rank". Then the list was sorted by rank. Then I was able to move an item to a different position.

Best regards

Joachim

Mario O.G · Answer

Hi Ashish,

What edition of Jira are you currently using? (Server, DC or Cloud).

Mario O.G
[ALM Works]