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Automation Rule to Create multiple subtasks

Nathan Arnott

I am creating a manual trigger rule that should create 2 subtasks.

The first subtask sets the Assignee to "Copy from Parent"

The second subtask sets the Assignee to a particular user: "John Doe"

When the rule runs, it creates the 2 subtasks, but both are assigned to the parent Assignee instead of the second subtask being assigned to John Doe. Seems like a bug, but am I missing something?

Accepted answers

John Funk

Hey Nathan,

Can you provide a screenshot of your rule?

Nathan Arnott

Looks like our previous Jira administrator put in a custom Post function in the Subtask workflow for setting the assignee on creation. That would explain the wierd results.

Thanks @John McKiernan and @John Funk for your help.

All comments

John Funk

Hey Nathan,

Can you provide a screenshot of your rule?

Nathan Arnott

Here it is.

John Funk

Maybe @John McKiernan can help explain why it doesn't work in the second sub-task. I have seen that happen with others before.

In the meantime as a quick fix, you might try adding a Branch Rule/ Related Issues component at the end and use Most recently created issue.

Then add an Edit issue component and update the Assignee field to you.

Be sure to take out the Assignee field from the create though (although I don't know that it would affect anything to take it out.

Nathan Arnott

That workaround worked. Thanks. Would love to see this work as expected though

Nathan Arnott

Looks like our previous Jira administrator put in a custom Post function in the Subtask workflow for setting the assignee on creation. That would explain the wierd results.

Thanks @John McKiernan and @John Funk for your help.

John McKiernan

Ah yes that makes sense! Glad you got it sorted

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