Is it possible to see just created and linked ticket without reloading page?

sona.beilarava

It would be really nice to have an ability to not reload the page while you create a new ticket and link it to the opened one. Steps to reproduce:

1. Navigate to an Epic ticket page

2. Click on "+" to create a new related ticket

3. Fill required fields in the popup and link the new ticket to the Epic

4. Click "Save". Popup with the new ticket will be automatically closed, but no new ticket is shown in "linked issues" block on the Epic page

 

Is it possible to fix that?

 

Petter Gonçalves

Hello @sona.beilarava

Welcome to the Atlassian Community!

Sorry, but I believe I didn't quite understand the exact steps you are following to reproduce the issue. Please, allow me to bring some context so we can confirm we are on the same page here:

In the Epic view, you can indeed create a new child issue by clicking in the "+" button, however, this is not related to the linked issues panel.

Basically, when you create child issues they are not supposed to be added as a blocked linked issue to the Epic unless you have configured an Automation rule to do that under project settings > Project Automation. Can you confirm if that's the case?

The scenario above would explain why the issue appear as linked after the refresh, since the automation rule would run posteriorly to the issue creation.

Additional to that, when creating an issue from Epics. they are appearing right way as a child issue in the Epic view. Can you confirm if that's the case for you too?

Let us know if you have any questions.