I am creating a Workflow. I added a new Transition, and one of the fields was "Screen" - I am not sure what it means to associate a Screen to a Transition.
hi
if you need to get some input from the user when transitioning the issue, like for example when starting development you might want to learn how many days it will take to solve, then you can add a custom field to a screen and add this screen to your transition. but you don't have to add a screen, it is not compulsory. it is up to your operation.
so the selected screen (if there is one) is shown when the transition occurs? Who is it shown to? The user who caused the transition?
yes exactly, it is shown while the transition occuring and shown to the user who is making that transition.
For example:
When one of our engineers moves a Bug to 'Completed' we want them to enter information into the Cause and the Solution fields. We have a screen with those two items on it as required fields. That way we always get that information filled out.
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