convertToSingleSelect and convertToMultiSelect in Service Desk

Question

Having this code working perfectly on Edit screen Map serviceTypeNames = new HashMap() ... field.convertToSingleSelect() field.setFieldOptions(serviceTypeNames) But doesn't work on Service Desk form.

Viktor Kuzmychov · Answer

Works better I do it this way:

field.convertToSingleSelect([ 
ajaxOptions: [
query: true, // keep going back to the sever for each keystroke
minQueryLength: 0, 
keyInputPeriod: 500, 
formatResponse: "general", 
]
])

But can't populate values. Not populated on transition screen eaither

Viktor Kuzmychov · Answer

Console shows this error:

[SR Behaviours] Error retrieving validators TypeError: Cannot read property 'minQueryLength' of undefined
at e (batch.js?locale=en-US:739)
at t.e.addBehaviourToField (batch.js?locale=en-US:739)
at t.e.addFieldListeners (batch.js?locale=en-US:739)
at batch.js?locale=en-US:739