How should I use api token authentication to reach REST API?

Question

Hello,

I've used the following article to use JIRA REST API, but I got always 403 Error.

"Basic auth with password is not allowed on this instance".

I've created a new API token and tried this command via a simple command prompt.

curl -v https://mycompany.atlassian.net --user myemail@mycompany.com:mytoken

https://confluence.atlassian.com/cloud/api-tokens-938839638.html?_ga=2.159290618.1116053075.1585745306-1016129484.1548681700

Should I set something else ?

Thank you for your answer!

BR,

Csaba

Csaba Peller · Answer

Hi Edwin,

Finally, It is working now. So far, I used my user account with token, but I use google account based authentication. Now, I've created a simple email+pass account in Jira, I've created a new token and now it works.

Thank you

BR,

Csaba

Csaba Peller · Answer

Hi Edwin,

I checked my token 5x times and my colleague checked as well.

Should I set something in Jira?

Thank you very much

Edwin Kyalangalilwa · Answer

Hi @Csaba Peller ,

Please make sure that your token is correct and if there are any special characters, then they should be escaped appropriately.

I did a test and was able to execute the above curl command successfully, but after trying with an incorrect token then i get the same error you're getting.