Is there a way to show on a card how long a card has been on the board. I believe trello has this ability to reflect the days on the board.
Daniel,
You can show days in column, but there is not a "days on board" item.
Why do need that information?
Thanks,Kian
Hi,
Age of WIP (work in progress) is a well known concept to help manage and improve workflow for teams, especially teams using Kanban. Unfortunately, that report is not available with out-of-the-box JIRA. There appear to be several marketplace vendors who have it, and you can check those if you wish.
Of note about the "days in column" feature: several users have encountered errors in the day count being inflated, as it appears to become confused when issues move backward in workflow (such as for rework). I have seen at least one support ticket on this, which was closed/no-repro as the steps could not consistently reproduce the defect in JIRA boards. Please watch for this issue using the feature.
Best regards,
Bill
Hi Daniel - We have done something similar but placing Quick Filters on the board to help show stale tickets. One looks like this:
status was in ("Backlog Pullable") before startOfDay(-15) AND statusCategory != Done
In this example, Backlog Pullable is the first column on our board - all cards must pass through that status - so this shows cards that have been started (left the first column) but have not been completed (reached the last column of Done). You should do that with whatever statuses in your workflow that you like.
But as Bill points out, if you allow cards to move backwards in your workflow, it will not take into consideration the time that the card was previously in that status.
You might look at an add-on like Nave to help report those.
There are a number of cards being worked on the board between development and QA, and it would be helpful to see the age of the cards on the board. That if a card is being missed
As I mentioned, you can show how long a ticket has been inside of a column. Would this be sufficient for you?Thanks,
Kian
That won't solve the problem, because the cards bounce back and forth a lot, so need total time on the board
Hi Bill,
Do you have any recommendations for total age of WIP tools?
Hi @Daniel Reyzman
TL;DR: Sorry, I don’t have any recommended age of WIP tools that I have used with Jira.
I haven’t used any of the add-on tools that @John Funk and others note... although the stuff from Nave looks comprehensive and promising.
Before buying anything else, please pause to consider the problem the team is trying to solve. If this is a short-term issue of stale WIP, the quick filter approach described may help. Watch things not moving, for example issues stuck in any status could be flagged with a filter and color coding:
NOT status CHANGED AFTER -2d AND statusCategory != Done
For the whole workflow (board), use your initial board status as a starting point, as John suggested, and maybe have quick filters for different time ranges: days, weeks, etc. to monitor the urgency of the issue.
If issues frequently move backwards, consider how the team identifies, manages, and reduces rework. John notes how he chooses workflow steps and the way he records defects to prevent backward flow. Process mapping and improving exit policies may be of more help than tool changes.
In any case, teams are different and have different needs... If your team regularly needs to watch age of WIP to succeed, consider acquiring a tool to make that simple and painless to see.
Hi @Daniel Reyzman ,
It is not possible to show the time passed on the cards. But it is possible to show it on the issue details page with add-ons.
We developed Status Time add-on for this exact need.
As an update... We decided to implement our own Age Of WIP using a custom field and automation rules. Here is a how-to:
{{#=}}ROUND({{issue.statuscategorychangedate.toDate.convertToTimeZone(reporter.timeZone).diff(now.convertToTimeZone(reporter.timeZone)).millis}} / (1000*60*60*24), 3){{/}}
To learn more about the automation rules, please see this documentation:
https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/
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