Can't Open/Edit a Specific Issue in JIRA Cloud - Permission Problem or ?

Question

I am unable to open/edit a specific issue in JIRA Cloud.  I never had a problem opening it before, and I am able to open and edit other issues.  When I try to open it, it just "Hangs".... and eventually error message.

The error is " SO-154 cannot be opened.  The issue may have been deleted, or you may not have permission to see the issue."

It hasn't been deleted because many others can open the issue.   I did not think permissions could be set all the way down to a specific/unique.    I'm a Site Admin.

? thoughts?   Where could I look to see if this is a possible permisison problem? Doesn't seem to make sense.

Amy.Harvey · Answer

Interestingly enough, this issue has self-resolved.  Not sure how, but someone else edited the issue, and suddenly I can now access.

Taranjeet Singh · Answer

@Amy.Harvey In order to further assist you, can you please get the screenshot of that issue's view screen from one of your colleagues who is able to view that issue?Also, send me the screenshots of Issue Security schemes (from JIRA Admin Console) and permission scheme for SO project from your JIRA instance?

Amy.Harvey · Answer

No security schemes applied.  Still not working. :-(  It is only this one issue, and I have no idea what is going on!