I have removed a user but they have been added back in without my permission.

Question

Hi everyone,

I have removed a number of users as they have left the company. I revoked their access and then removed them from the administration.

Over the last few days i have noticed that I get alerts that 'my team is growing' and the removed users have been given access again.

I have since removed them again but does anyone know why this is happening? I wondered if it was people assigning them work by mistake would add them back in but I have tried to assign something to a removed user and they do not return as an assignee option.

Any help would be appreciated as we are concerned for the security.

Prakash Kumar_fz0ckq · Answer

@Emily Fuller

Two cases maybe

* The auto-create user using SSO if any cloud application integrated with the server. The deactivated user tries to log in to Jira using SSO. 
* User provisioning app integrated with the server.

Kind regards,

Prakash

Krister Broman _Advania_ · Answer

Do you have any kind of Active Directory sync running?

Have you looked in the log to see what has happened with the specific users?