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Smart Values in custom fields

Tigran Shahverdyan

Hi, I'm new in Jira Automation and I need your help.

When I want to copy from one user picker custom field to another (for example I want to copy 4 users to destination field) I put {{custom field.get(0)}} to destination custom field as a smart value, but when I want to put for example 6 values I have to put all six together in destination custom field as a smart value according ( {{custom field.get(0)}}, {{custom field.get(1)....... {{custom field.get(6)}} }} ). How Can I do this like this {{custom field.get(range)}}

Accepted answers

Ste Wright

Hi @Tigran Shahverdyan

Can you provide the whole scenario of what you're trying to achieve? This will help us visualise the issue better and help find a solution, if this remains a problem!

Ste

All comments

Ste Wright

Hi @Tigran Shahverdyan

Can you provide the whole scenario of what you're trying to achieve? This will help us visualise the issue better and help find a solution, if this remains a problem!

Ste

Tigran Shahverdyan

Hi @Ste Wright
Before coming to my question, another problem raised connected with custom field smart values. When I try to write in for example in the description or send Email with a valued user custom field {{issue."my custom field"_id}} automation Jira displays not user display name but displays user's account id.
Previously I was able to do that.

Ste Wright

Hi @Tigran Shahverdyan

Have you checked out user properties for Smart Values?

It appears to suggest on this page you can use display name also.

Ste

Tigran Shahverdyan

Hi @Ste Wright Thanks

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