Cant log in

andrea.bolt

Want to enter my teams JIRA, but when trying to log in I get an error page: "Something has gone wrong, Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page)"

 

I have already fixed the cookie settings so that shouldn't be the problem.

Petter Gonçalves

Hello @andrea.bolt

Welcome to Atlassian Community!

Please, try the following steps and check if you are able to log in your Jira Cloud Application:

1 - Open an incognito tab in your browser and navigate to the following page:

http://id.atlassian.com

2 - Try to login using your conventional password or use the "Can't login?" link in the page to update your password

3 - Try to enter your browser again (Not incognito mode) and login

4 - If it don't work, try to clear your browser cache and try it with a different browser

Let us know the results you got from the steps above.