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difference between two number fields

Assia Touati

HI,

I have a number field named "previous time spent", and i want to calculate the difference between this field and the timeSpent field. Using automation.

I tried to write :

{{issue.timeSpent}}-{{issue.customField_10076}}

where issue.customField_10076 : is the field that i've created

but it's not working : it writes me only the timeSpent !

please i need help ! thanks

Accepted answers

Aditya Sastry

did you check the output of value in your custom field?

All comments

Aditya Sastry

did you check the output of value in your custom field?

Assia Touati

i've fixed the problem.

The cause was that i had to use the math expression {{#=}}....{{/}}for the smart values

exemple :

{{#=}}{{issue.Invoice Amount}} * 1.2{{/}}

Aditya Sastry

cool.

Ionascu Irina

Hello, is this working also to calculate the resolution time of the tickets? For example the time between the creation time and the time the ticket was set as Resolved. I have followed the steps :

1. Create custom field (date time picker type or number type, tried with both of them)

2. Tried this with the following formula, but it is not working..

Any idea which might be the problem? I am using Jira server

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