Lost our backlog button on the sprint board

Question

Hi,

I got alerted today by one of our project managers that one of her users couldn't see the backlog button for their sprint anymore.

When I look at a different sprint, our development sprint, our backlog button is not showing up on the left hand side either.

What could I be missing? The button was there until I rolled over our sprint a couple of days ago.

Thanks,

Charles

crf · Answer

This is an active incident due to a bug in JIRA Software.

https://jira.atlassian.com/browse/JSW-15102

https://jira.atlassian.com/browse/JSW-11878

Parker Despain · Answer

We are a global company and I was flooded with emails from JIRA users wondering where all the buttons had gone. I cannot find any release notes showing they removed them, but did recommend to my teams to use the JIRA shortcuts to get where they needed to go. Any insight to what they changed would be helpful.

Charles Richard · Answer

Very glad to hear we're not the only ones this is happening to!