Build a platform from where a user can create a jira ticket or issue

Question

Hello, I am building a platform and i want the user to be able to create a ticket on jira or an issue on jira from my platform. What resources i should use to implement this.

i have a form, where a user comes and enter's the information. once the form is submitted, a jira ticket or issue is automatically create in the jira platform.

Any help is appreciated.

Thanks.

Nic Brough -Adaptavist- · Answer

Yes, that's how the previous answers Jakob_KN pointed to are doing it.

AkshayBorana_j0wk6s · Answer

Is there a rest API to do this from my web app?

Jakob KN · Answer

Hi,

Try to have a look at these previously asked questions, they might answer your questions:

https://community.atlassian.com/t5/Jira-questions/How-to-create-jira-issues-on-web-form-on-a-website/qaq-p/660262

https://community.atlassian.com/t5/Confluence-questions/Web-form-to-prepopulate-a-Jira-ticket/qaq-p/873166

Also, this article in the community covers some additional options:

https://community.atlassian.com/t5/Jira-articles/Five-Options-for-Creating-Jira-issues-from-Online-Forms/ba-p/845260