grey blue green categories in jira is empty

Milana Leidenius

I did a migrate Jira nextgen to classic. Now I have a lot of issues on my board. Unfortunately, the indicators that should show me a count of to to/in progress/done issues are empty. I have changed the browser and use the app. Its shows me 0 - 0 - 0.

Petter Gonçalves

Hello @Milana Leidenius

Welcome to the Atlassian Community!

Per your description, I believe you are talking about the estimation bubbles at the top of the Sprint as pointed in the screenshot below. Is that correct?

That feature represents the estimation added to your Sprint, which can be: Story points, Time tracking, Issue count or Score. You can select which estimation you want that feature to display by clicking in the three dots icon (...) > board settings > Estimation. 

Can you please confirm if the estimation configured for your board is currently filled in your issues?

Additionally, the previous estimation (Story points) you had in Next-gen is cleared when you move issues to Classic since both use different fields to measure it, as mentioned in this documentation:

Story points estimation: This data will be lost. This is because the custom field that Jira uses to store estimates in classic projects (Story points) is different to the custom field used in next-gen projects (Story point estimate). 

So make sure you have added the correct Story points field to your issues screens (under project settings > Screens) and properly replaced your issues with the correct estimation. 

Let us know if you have any questions.