For some reason, our gadgets are just getting cropped off on our dashboards. When editing the gadget, you can fully see the intended result : However, after saving this result, it populates only 10% of the content: Not sure what's causing this issue, as I've tried to use multiple incognito browsers, fiddled around with the settings, and re-creating the dashboard to no avail. Any tips would be greatly appreciated!

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JIRA Gadgets not fully displaying (cropped off)

Steven Cruz

For some reason, our gadgets are just getting cropped off on our dashboards. When editing the gadget, you can fully see the intended result : Screen Shot 2020-03-17 at 9.56.34 AM.png

However, after saving this result, it populates only 10% of the content:

Screen Shot 2020-03-17 at 9.56.26 AM.png

Not sure what's causing this issue, as I've tried to use multiple incognito browsers, fiddled around with the settings, and re-creating the dashboard to no avail. Any tips would be greatly appreciated!

Accepted answers

All comments

Diego_88dj6o

Hello there, @Steven Cruz !

As I see it, the macros are not working. Content within them is displayed partially when the Confluence page is published. There is a chance that you are affected by the following issue:

[Confluence Cloud] Jira "gadget" macros limit the size of other "gadget" macros on page

However, I would like to ask a few questions so the current issue becomes clear. Here we go:

Is the behavior present after the placement of how many macros on the page?

Is this happening to other users who access the page?

Has this worked at some point in the past?

Are you using multiple columns in your page layout?

What macros or gadgets are affected by this behavior?

If you are using multiple columns in your page Layout, there is also a chance that you are being affected by the following bug, Steven:

[Confluence Cloud] Inserting Gadgets within multiple column layouts incorrectly renders the gadget

Here is documentation on Page Layouts, Steven:

[Confluence Cloud] Add formatting to your page - Layouts

Let us hear from you! Looking forward to your reply.

Steven Cruz

However, I would like to ask a few questions so the current issue becomes clear. Here we go:

Is the behavior present after the placement of how many macros on the page?
Is this happening to other users who access the page?
Has this worked at some point in the past?
Are you using multiple columns in your page layout?
What macros or gadgets are affected by this behavior?

@Diego

1) yea, doesn't matter where i place the 2 specific gadgets, it never fully renders correctly

2) everyone is affected

3) never worked

4) all single columns

5) any recently created charts cause this issue

Steven Cruz

@Diego any ideas on how to fix this?

Steven Cruz

@Diego ping

Indrawan_Nugroho

I have the same problem

Diego_88dj6o

Hello there, @Steven Cruz and @Indrawan_Nugroho !

Working my way around this issue, I am able to reliably replicate the behavior. The issue we are facing is the one under the Bug Report I linked earlier.

Here, take a look:

[Confluence Cloud] Jira "gadget" macros limit the size of other "gadget" macros on page

And here you can see how it looks like on my end:

Edit Mode:

View Mode:

Here is an excerpt from the bug report itself:

When multiple Jira "Gadget" macros (particularly, the "Agile wallboard gadget" and the ‘Jira Issues Calendar’ macro) the gadget macros that are below will end up with a reduced viewable area without being able to scroll through to see the full rendered output.

The behavior is also present when I use the "Created vs Resolved macro", which is the macro being used above the problematic ones in the video shared with us. The behavior present in the shared video and what I was able to replicate do match the bug report.

Currently, as described in the report, there is no workaround or solution to the issue. The best course of action would be to vote and watch this bug report. Voting for it helps to increase the issue visibility and watching it will keep you up to date with everything posted there.

Let us hear from you!

Santhosh Sonti_7mbl2b

Was this resolved? I created dashboard using gadgets for Zephyr test results. I see that the dashboard is always cut-off - just shows the top 15-20%. It used to work fine in Jira Cloud 2 years ago when I first used dashboards.

Even in the edit mode, it shows only 50% of gadget, I think the resize should happen for every 10 tests automatically as opposed to 5:

Ian Harris_8qze5n

Working with Confluence cloud

..I'm also experiencing the same issue. I'm using 2 gadgets on the same page, One which allows me to display my Jira sprint timeline board. This is displayed as expected....no problem. The second gadget 'Agile Wallboard Gadget' is placed under the first on the same page. It's linked to my Kanban board however the board is displayed clipped in the frame.

Any updates or workarounds with this issue?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

jira

cloud

jira-cloud