How to have a standard email for support tickets

Jaydin Curl

Ok so I’m use to not being an admin but I can’t figure out how to make a standard email a support email to have people send in support issues 

Dario B

Hello @Jaydin Curl ,

Welcome to the Atlassian Community!

I am not sure I understand correctly what you are asking for. Are you asking how to use a custom email address to open tickets in Jira or just how to create tickets by email or anything else? 

Please provide as many details as possible of what you are trying to achieve.

Also, please check if you can find the answer to your question in below documentation pages:

• Creating issues and comments from email
• Configuring Jira Cloud to send emails on behalf of your domain

 

Cheers,
Dario