The trial period of the conference plug-in ends on April 7, 2020, but the trial period ends

yong hu_q5wpik

The trial period of the conference plug-in ends on April 7, 2020, but the trial period ends

Diego_88dj6o

Hello there, @yong hu ! As I understand, both plugins are displaying the information that the trial period is ending even though it is far from that date.

You could start by checking if the applied license is the correct one. Here is how:

 

1. Go to your my.atlassian account
2. Check the license shown there
3. Copy the license from there
4. Go into Confluence Administration page >> Manage add-ons and then select User-installed
5. Re-apply the license you just copied
6. Check if the plugin expire information is still shown

 

If my understanding of the issue is incorrect, please let me know.

Let us hear from you!