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Restore Accidentally removed Notes From A Bug

Hasti Chitsazan

Hi,

I have a bug that in Description I had many notes, not that I refresh the page, some of my notes are gone from the Description section. Attachments are still there but half of my notes are not there. One of my co worker removed a few line of my notes and I think accidentally all of them are removed. How can I restore it to the content of about 2 hours ago?

Accepted answers

Phill Fox

If you look at the history of changes in the activity you should be able to find what was previously held and reinstate it.

https://www.dropbox.com/s/ejvqefi8m1k21cs/Screenshot%202020-03-09%2020.29.04.png?dl=0

It is worth remembering that all changes (with the exception of issue deletion) are kept in the audit trail.

Hope this helps

Phill

All comments

Hasti Chitsazan

I was able to restore the data from the email notification I received.

Phill Fox

If you look at the history of changes in the activity you should be able to find what was previously held and reinstate it.

https://www.dropbox.com/s/ejvqefi8m1k21cs/Screenshot%202020-03-09%2020.29.04.png?dl=0

It is worth remembering that all changes (with the exception of issue deletion) are kept in the audit trail.

Hope this helps

Phill

Hasti Chitsazan

Got it. Thank you!

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