Dear all,
I am trying to implement Time Tracking for the agents in my company and I want it to be shown in the columns in filter query. However, when I try to find the appropriate option there is none.
How can I add, if it's possible, Time Tracking as an column in the filter query?
EDIT:
I managed to add Time Spent and Time Remaining as a column but I also want the original Time Estimation as a column. I want to show the original estimation of 10h (when the agent first used Time Tracking) 4h of Time Spent and 6h of Time Remaining.