jira python over http, can not get issues

guyen gn

I have cloud account signed up and able to login (no err message, supposedly working).

jira_options={'server': "https://ggjira100.atlassian.net/jira}"}
jira = jira.JIRA('https://ggjira100.atlassian.net', basic_auth=("<username>", "<tokenkeyvalue>"))

 

Retrieving projects sort of seems to be working or not working meaning, it does not spit out error message but returns nothing empty value when i know there are already several projects are created??

projects=jira.projects()

 

I also tried retrieveing issue which threw out error saying or at least saying in the mangled message that issue can not be found or not permissible to access with this call:

 

issue=jira.issue("issue-1000-1001")

 

The error message:

 

Traceback...

jira.exceptions.JIRAError: JiraError HTTP 404 url: https://ggjira100.atlassian.net/rest/api/2/i

ssue/issue-1000-1001
text: Issue does not exist or you do not have permission to see it.

 

If I notice this link: https://ggjira100.atlassian.net/rest/api/2/issue/issue-1000-1001 it appears the python api I am using is using rest-api but fails as above.

I also checked the URI of the actual issue that is known to exist in browser which is: 

https://ggjira100.atlassian.net/projects/GG/issues

or 

https://ggjira100.atlassian.net/browse/GG-1 goes to the actual using using its key GG-1.

What gives??

 

Dario B

Hello @guyen gn ,

The error message is 404, not found, and indeed the below endpoint does not look correct at all:

 https://ggjira100.atlassian.net/rest/api/2/issue/issue-1000-1001

If you want to get the details of issue GG-1 using REST API, then you should call below endpoint instead:

 https://ggjira100.atlassian.net/rest/api/2/issue/GG-1

 

Also, looking at below lines I have some concerns:

jira_options={'server': "https://ggjira100.atlassian.net/jira}"}
jira = jira.JIRA('https://ggjira100.atlassian.net', basic_auth=("<username>", "<tokenkeyvalue>"))

 

Indeed:

1. The Jira Server url should be https://ggjira100.atlassian.net only (without the /jira)
2. The Authentication Credentials should be email address and Api Token .

 

 

However, when in doubt, you can always test the REST API calls using Curl (or Postman or any other tool) in order to try to isolate where the problem is.

 

 

Cheers,
Dario