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Unable to extract in Excel

Accepted answers

Manon Soubies-Camy

Looking at the error message in Excel, your IT team has blocked the installation of add-ins so the integration with Jira can't work - you can ask them to allow it temporarily or to install the Jira add-in.

In the meantime, have you tried to click on Export > CSV instead?

Screenshot 2020-03-03 at 12.19.53.png

Hope this helps,

- Manon

All comments

Translation The little message below :

Additional information.

Your system administrator has blocked add-ins from the Office Store.

Manon Soubies-Camy

Looking at the error message in Excel, your IT team has blocked the installation of add-ins so the integration with Jira can't work - you can ask them to allow it temporarily or to install the Jira add-in.

In the meantime, have you tried to click on Export > CSV instead?

Screenshot 2020-03-03 at 12.19.53.png

Hope this helps,

- Manon

Hello @Manon Soubies-Camy

Thank you for your reply. It helps me a lot. I will use this method.

Elsa

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