Test Executions are missing in the Cycle Summary panel

Question

The tests added to the cycle in the last weeks are not displayed anymore in the cycle summary panel of Zephyr.

If I edit the cycle and click on 'Save', the test status bar on right side of the cycle name is diplayed, but not the test executions in the panel detail. If I refresh the cycle summary page the test status bar disappears again.

Also the search test executions doesn't select the tests added previously to the cycle.

Does someone know the solution for this problem?

Best regards,

Daniele.

Halston Smith · Answer

Go to Jira settings -> Apps -> General Configuration -> Clear Server Cache -> Then Re-index -> Project metadata followed by Executions -> Then clear browser cache and cookies

This is what Smartbear sent me and it worked

DeniseT · Answer

Hi,

I have the same problem - does anyone have an update yet? I have heard that other teams have the same issues, but no one seems to have a resolution.

Best Regards,

Denise

Halston Smith · Answer

Daniele,

My teams are having the same exact issues.  I have several teams missing the Executions they done last week.  I was able to look into the General Information "Audit" and it still shows the work they did last week, but the data isn't showing up in the front end.  I did see they recently done maintenance this weekend? https://status.zephyr4jiracloud.com/ I wonder if this is whats effecting it.  I sent a ticket into Zephyr and will let you know if they give me an update.

Good Luck!

Halston