Jira "Pages" feature links to Confluence but throws an error, should I re-index Confluence?

Question

I'm running into a problem between Jira Software linking to Confluence Cloud, not sure which one to flag it to:

"Pages" feature is turned on for this Software Project.

The specific space I am connecting to has pages, but they do not display. Other spaces can be connected and display without a problem.

Using the create buttons works.

"Well, this is awkward..."
"We can't show you these pages. Please try again later."

I am a site admin with all necessary permissions, restrictions are not the issue.

I have a feeling this might have happened after a page was moved from a different space into its current space (linked to this project). Everything is hosted on the cloud, should I request a re-index?

Thanks!

Greg Williams_nvfbk4 · Answer

Same issue on our Cloud site, reported to us today. Seems to be across the board, and I checked Confluence permissions

I found this bug report but it is marked as Closed - Fixed

I'm raising a ticket with support.

Kerrie Hirstius · Answer

I create Software Project spaces and pick the JIRA project at setup.  We have created a template for all of our projects so after creating that, deleting the current home page, assigning a new home page, and making some other changes, I go back to the JIRA project --> Pages to connect it there.  Usually no problem, but today I get this issue.  Not sure the last time I created a new project space though.  I rename File Lists to SDLC Documentation and create sub file lists under that to match our different gates.  Karl mentioned he archived the File list.  I renamed it.

Brandon Woods · Answer

I hope someone has an answer, I have tons of work loaded there.