nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't create a JIRA Classic Templates anymore

marion baillat

Can't create a JIRA Classic Templates anymore

Hi there,

I want to create a new project. I can select the Next Gen template only (Scrum/Kanban) but I can't create ANY Classic template (Scrum/Kanban) - It is just no longer coming through.

We thought it was our license, but it is not.

Can you please investigate ASAP.

Many thanks,

Marion

Accepted answers

All comments

Jack Brickey

Is it possible that your admin has disabled creation of projects other than NG?

marion baillat

Hi Jack,

I'm a site admin on JIRA. I have all site access.

I can create as many projects as required.

I can create next generations templates only -

I receive this error message when I am trying to create a classic template (Scrum and/or Kanban)

See screenshots attached below.

It seems some people had encountered similar issues in the past, and has to do with a JIRA bug and the JIRA team may have to fix our database? Can you please let me know?

Marion

Jack Brickey

I would suggest reaching out to Atlassian Support to verify that claim.

marion baillat

Yes, I would love to have someone from JIRA Tech support to get back to me !

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud