email notifications are not received by specific users

Nikhil Kadam_1el409

In my organisation, few users are not getting email notifications, but others are getting the email notifications- what might be the issue?

Olga Videc

Hello @Nikhil Kadam 

Have you tried, permission helper?

You open the issue on where problems occur, on the bar choose admin -> open drop-down -> permission helper.

Also documentation from Atlassian.

https://confluence.atlassian.com/adminjiraserver/jira-admin-helper-938847791.html