Getting Error: "Operation value must be an Atlassian Document"

sdara

 

We are using REST API 3 to create Issues in JIRA Cloud instance. 

 

{"issues":[],"errors":[{"status":400,"elementErrors":{"errorMessages":[],"errors":{"customfield_11644":"Operation value must be an Atlassian Document (see the Atlassian Document Format)","customfield_11636":"Operation value must be an Atlassian Document (see the Atlassian Document Format)","customfield_11641":"Operation value must be an Atlassian Document (see the Atlassian Document Format)"}},"failedElementNumber":0}]}

We are getting the above response to one of the jira instance (lets say alice.atlassian.net/rest/api/3/ 

Where as same data when exported to another jira instance of ours (lets say bob.atlassian.net/rest/api/3/ ) its working fine .

 

In both scenarios , we created custom fields and assigned to the respective screens of the project. 

Can any one help us on the same ?  

bnr

Hi Sdara,

This is due to invalid request format in the payload, Please refer the developer community for right format.

for example see below thread:

https://community.atlassian.com/t5/Jira-Questions/Operation-value-must-be-an-object-from-issue-create-for/qaq-p/895840