I have been provided Site Admin for our instance of JIRA / Zephyr. I require Global Permissions. The licence owner is advising me she is unable to add me in as a Global Permission user as we currnelty have 3x licences co allocated to other users, She was unable to reallocate one fo the 3 licences to myself.
Does this mean we need to purchase an additional Global Permissions licence? or is there a way to re allocate one of the existing licences to myself...