nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't set other resolution than "Done"

Arkadiusz Głowacki

Hi,

I configured my instance to show me the resolution screen when closing an issue and the screen appears properly - I select a resolution for example "Won't Do" or "Cannot reproduce" or basically any resolution:

but once I close the ticket resolution always says "Done"

Am I missing something obvious here? Do I need to configure something somewhere? Or is it a known bug?

Accepted answers

Hi @Arkadiusz Głowacki,

it is also worth to check post-function of that transition.

If there is a function to set resolution value remove it and that should solve your issue

BR,
Leo

All comments

Hi @Arkadiusz Głowacki,

it is also worth to check post-function of that transition.

If there is a function to set resolution value remove it and that should solve your issue

BR,
Leo

Yep that will be the culprit I expect.

Arkadiusz Głowacki

Thank you @Leo for your help, indeed there was a post function setting always "Done" resolution.

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