Project available to users outside Project Role

Question

Hi guys,

I've spent way too many hours cracking my head around this and can figure it out so time to ask for help :D

OBJECTIVE

Grant clients access to their Confluence Space and Jira projects only so they can contribute, document and sign off on requirements and tickets.

STEPS TAKEN

* Created a new 'clients' group on Administration and assigned the user to this and ONLY this group. 
*

* Created a Jira 'Client' Project Role and assigned user to this role in specific projects only.
* Changed Jira permissions to add/remove all required groups and roles (including Browse Project).
*

PROBLEM

When I log in to Jira as that user the Projects List display projects where user is not assigned to in any way.

Now, I know what you may be thinking "The user may be getting access to these projects through another groups or role or whatever"... but here is the strangest things:

- If I remove the Project Role permission for clients to Browse projects then I do not see ANY project.

- If I grant to permission to Browse Projects to just that user then they see ALL projects in our instance.

- Some of the project displayed to this user under current setup do not even have a Project Role assigned to them:

If I go to the "View Usage for Project Role: Client" on Jira Settings is where I think the issues is:

- I can see projects listed there with a number higher than 0 (view). However when I click on view there is no Project Roles assigned to them!!

Is this a bug? and if so why just in some random projects? How to resolve?

Didier Lachere · Answer

Hi @Johan Soetens _Dumblefy_ seems we deviated a bit form the actual issue... let try to summarise this better:

Group 'Clients' only used to group licenses in our instance. There is no mentions or usage of this under our Permission Scheme. Here we add ALL our clients accounts...

Project Role 'Clients' is the one we have associated to our Permission Scheme to be used.

- If we associate the group to a Role then ALL clients would get access to that project which is not what we want.

- Instead we simply assign specific clients users to that role for the specific project so the gain whatever permission we have defined on the Permission Scheme.

Again, this is all working as expected except for some random projects showing to our clients where there is nor Project Rola allocation at all.

The permission helper for those random project says the user is assigned to the 'Clients' Project Role which is not true... that is where things are wrong.

If I change the Permission Scheme to remove Browse Project to the 'Client' Project Role then use does not see ANY project which confirms the problem is just on that Project Role allocation right?

Johan Soetens _Dumblefy_ · Answer

Hi Didier,

if I understood correctly you created a group clients and project role Client.
This project role was then used in your permission scheme which is used in most to all projects.

The result of permission helper is indicative that you haven't granted the group clients to the project role in a project.

The default members for your Client project role should include group clients.

Even when this group clients is added, the caveat here is that this would only have affected newly created projects.

All existing projects will need to you to add group clients to the project role (Project settings > People).

Didier Lachere · Answer

Further more after doing some debugging using the Permission helper (pretty good tool I was not aware of thanks).

What I see is "User XXXX is a member of the Client project role"... However, that specific Project has no assignation on Project Roles under 'People' tab...

So, unless I completely misunderstood the usage of Project Role, isn't this a bug where is a user is assigned to that Role (in another project) it then gets permission to ANY project that has a user assigned to that Role (even if not the same user)?

My understanding is that a user assign to a Role in a project only gets permissions of that Role in the specific project he is setup and not others...