Can't Edit Existing or New Pages (but can create new pages and edit on mobile)

Laura Hadaway

Since about 8:00 am CST, I haven't been able to edit any pages. I was creating a new page for our standup and was able to create it, but once the page opened I couldn't do anything. I've tried editing other pages with a variety of created dates and it's the same experience. I also got an error when I clicked to publish a new page or publish (w/o notifying) an existing one. 

 

I have restarted my computer and cleared my cookies/cache...and another user on my team is experiencing this as well. And I am able to edit templates and using the mobile app. 

 

Shannon S

Hello Laura,

Thank you for reporting this to us. This issue for you is more than a few weeks old now; are you still encountering the issue?

If so, I recommend that you raise a ticket with the Cloud Support team so we can have a look at your site and see what the problem is. I won't be able to tell without looking at your site directly, which we need your permission in a ticket to do.

Let me know if you have any trouble with that!

Shannon