Drawio attachment issue - help!

colleen.mcdonagh

I have been editing a page with multiple Drawio (3) attachments for the past week and now they are not showing up. 

 

When I click on the space it used to be I get the following error message - No Macro metadata. There is no metadata configured for this macro which means no configuration screen can be presented here. You must contact an administrator to configure metadata for this macro. 

 

Appreciate any help. Need these attachments for a presentation!

Shannon S

Hello Colleen,

Thank you for bringing this to us, and welcome to Atlassian Community.

Are you still encountering this issue, and do you have the problem on multiple pages, or just this one page?

Can you check the status of the add-on in Manage Add-ons menu and see if you can re-install the add-on? Does the issue persist then?

You can also get in touch with the vendor of Draw.io and see if there's a known issue that they are aware of that could cause this.

Let me know if you have any questions about that!

Regards,

Shannon