Jira filter export "resource is forbidden"

Question

I have a filter export URL (csv format) and I was creating an Excel web data connection to it... but fat-fingered my password. When it tries to connect, it gives me "Access to the resource is forbidden".

Tried in Power BI desktop as well, same resulting error.

However, when I use a browser and go to the URL, it works just fine.

I have checked Windows Credential Manager and it's not stored in there. I checked in Excel Queries & Connections, but it was never created so it's not in there either.

Is there a restriction within Jira for connections from applications that could be restricting me?

(this filter returns less than 30 records, so it's not the 1000 limit)

Stefan Hessels · Answer

For anyone that has the same problem:

For us it was that the output had a complex field in it. Was a bit ago, but I think it was an Scriptrunner Issue picker it could not handle

Randy Gillis · Answer

Did we get any answers as to why?

Glazner_ Dave _TR Commercial Excellence_ · Answer

Hi, I am having the same issue but clearing the permissions does not resolve. I am using the right JIRA credentials so at a loss with what to try next.