Hi There.
I am testing the companion app for our users who ask for easy in-place editing of files. Opening the files works fine but uploading changes doesn't work as the app does not seem to be able to upload to the Atlassian servers. Is this a common issue?
v1.0.0
Error Message:
{"unhandledPromiseRejection":true,"Error":{"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"18.184.99.154","port":443},"node":"v12.0.0"},"message":"Error: connect ETIMEDOUT 18.184.99.154:443","exception":[{"type":"Error","value":"connect ETIMEDOUT 18.184.99.154:443","stacktrace":{"frames": ...this is the complete log entry:
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:20.347Z","message":["Launching file on desktop:","C:\\Users\\DEWE0815\\.atlassian-companion\\5dbd9657-94a7-46c2-a43e-9cb0cfd1b352\\Mappe1.xlsx"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:20.355Z","message":["Trying to get file type using magic bytes:"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:20.377Z","message":["Trying to get file type using magic bytes:"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:20.401Z","message":["PATHEXT : .com;.exe;.bat;.cmd;.vbs;.vbe;.js;.jse;.wsf;.wsh;.msc;.com;.exe;.bat;.cmd;.vbs;.vbe;.js;.jse;.wsf;.wsh;.msc;COMPANION_BLOCK_LIST : undefined;.com;.exe;.bat;.cmd:Application Name: undefined"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:20.411Z","message":["Mappe1.xlsx has an extension [xlsx]"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:23.973Z","message":["Change reported, checking murmur for file:","5dbd9657-94a7-46c2-a43e-9cb0cfd1b352","Testing:","c6ac0bc4cdc4c21f7135b516a8ae8165"," vs ","c6ac0bc4cdc4c21f7135b516a8ae8165"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:23.986Z","message":["Murmur resulted in no-change, checking SHA fallback, Testing:","fxJDA8hBNHSavExEJz8KLUFev8I=","vs ","fxJDA8hBNHSavExEJz8KLUFev8I="]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:23.998Z","message":["ignoring change"]},
{"namespace":"adc:auto-updater","date":"2020-02-07T11:32:38.822Z","message":["checking for update"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:42.711Z","message":["Change reported, checking murmur for file:","5dbd9657-94a7-46c2-a43e-9cb0cfd1b352","Testing:","c6ac0bc4cdc4c21f7135b516a8ae8165"," vs ","4be35c2a4dcafaa3158ec604ff8f6f03"]},
{"namespace":"adc:file-manager","date":"2020-02-07T11:32:42.717Z","message":["accepting change"]},
{"namespace":"adc:file-watcher","date":"2020-02-07T11:32:42.731Z","message":["File Changed:","5dbd9657-94a7-46c2-a43e-9cb0cfd1b352"]},
{"namespace":"adc:file-watcher","date":"2020-02-07T11:32:42.744Z","message":["File stream:","C:\\Users\\DEWE0815\\.atlassian-companion\\5dbd9657-94a7-46c2-a43e-9cb0cfd1b352\\Mappe1.xlsx"]},
{"namespace":"adc:file-uploader","date":"2020-02-07T11:32:42.751Z","message":["uploading new chunked file with fileName:","Mappe1.xlsx","from path:","C:\\Users\\DEWE0815\\.atlassian-companion\\5dbd9657-94a7-46c2-a43e-9cb0cfd1b352\\Mappe1.xlsx"]},
{"namespace":"adc:transaction:651323cf-3a3f-4fff-9ef5-4eaf859dde8f","date":"2020-02-07T11:32:42.759Z","message":["requesting information. type:","request-upload-token","n:",1]},
{"namespace":"adc:websocket","date":"2020-02-07T11:32:42.920Z","message":["received message:","{\"transactionID\":\"651323cf-3a3f-4fff-9ef5-4eaf859dde8f\",\"responseID\":1,\"type\":\"request-upload-token\",\"payload\":\"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYTU5NDA1ZC1jMjJkLTQxYzktOWIyZS1kMzk1YjM3MDhjZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkIjpbImNyZWF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmZpbGUiOlsiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1ODEwNzU3NjIsIm5iZiI6MTU4MTA3NTEwMn0.3UFqtc9ppmlqULvS6rJqNlAxI_ofTa3MPQ7KAjZSWVE\",\"requestID\":5}"]},
{"namespace":"adc:websocket","date":"2020-02-07T11:32:42.926Z","message":["received transaction message for:","651323cf-3a3f-4fff-9ef5-4eaf859dde8f"]},
{"namespace":"adc:transaction:651323cf-3a3f-4fff-9ef5-4eaf859dde8f","date":"2020-02-07T11:32:42.931Z","message":["received information response",1," - ","eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYTU5NDA1ZC1jMjJkLTQxYzktOWIyZS1kMzk1YjM3MDhjZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkIjpbImNyZWF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmZpbGUiOlsiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1ODEwNzU3NjIsIm5iZiI6MTU4MTA3NTEwMn0.3UFqtc9ppmlqULvS6rJqNlAxI_ofTa3MPQ7KAjZSWVE"]},
{"namespace":"adc:file-watcher","date":"2020-02-07T11:32:42.937Z","message":["Client discovered. clientID:","ea59405d-c22d-41c9-9b2e-d395b3708cd9"," token:","eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYTU5NDA1ZC1jMjJkLTQxYzktOWIyZS1kMzk1YjM3MDhjZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkIjpbImNyZWF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmZpbGUiOlsiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1ODEwNzU3NjIsIm5iZiI6MTU4MTA3NTEwMn0.3UFqtc9ppmlqULvS6rJqNlAxI_ofTa3MPQ7KAjZSWVE"]},
@{"namespace":"adc:browser","date":"2020-02-07T11:33:03.980Z","message":["logged raw sentry error:",{"extra":{"unhandledPromiseRejection":true,"Error":{"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"18.184.99.154","port":443},"node":"v12.0.0"},"message":"Error: connect ETIMEDOUT 18.184.99.154:443","exception":[{"type":"Error","value":"connect ETIMEDOUT 18.184.99.154:443","stacktrace":{"frames":[{"filename":"net.js","lineno":1061,"colno":14,"function":"TCPConnectWrap.afterConnect [as oncomplete]","in_app":false,"module":"net"}]}}],"user":{},"tags":{},"breadcrumbs":{"values":[{"timestamp":1580996657.966,"category":"sentry","message":"Error: connect ETIMEDOUT 18.184.99.153:443","event_id":"07bbef474842436885bfc6be0588edde","level":"error"},{"timestamp":1581074647.073,"category":"sentry","message":"Error: connect ETIMEDOUT 18.184.99.153:443","event_id":"a2b03b33e96d416c89c17b0ec28ca5b8","level":"error"}]},"request":{},"modules":{"electron-compile":"6.4.4","pify":"2.3.0","mkdirp":"0.5.1","lru-cache":"4.1.5","pseudomap":"1.0.2","rxjs":"5.5.12","tslib":"1.10.0","debug":"4.1.1","supports-color":"3.2.3","ms":"2.1.2","fs-extra":"8.1.0","universalify":"0.1.2","graceful-fs":"4.2.3","jsonfile":"4.0.0","@atlassian/birdy":"3.10.1","proxy-agent":"3.1.1","yallist":"3.1.1","agent-base":"4.3.0","es6-promisify":"5.0.0","proxy-from-env":"1.0.0","pac-proxy-agent":"3.0.1","get-uri":"2.0.4","readable-stream":"2.3.6","process-nextick-args":"2.0.1","core-util-is":"1.0.2","inherits":"2.0.4","util-deprecate":"1.0.2","data-uri-to-buffer":"1.2.0","file-uri-to-path":"1.0.0","ftp":"0.3.10","xregexp":"2.0.0","extend":"3.0.2","http-proxy-agent":"2.1.0","https-proxy-agent":"3.0.1","socks-proxy-agent":"4.0.2","socks":"2.3.2","ip":"1.1.5","smart-buffer":"4.0.2","pac-resolver":"3.0.0","co":"4.6.0","thunkify":"2.1.2","degenerator":"1.0.4","ast-types":"0.13.2","escodegen":"1.12.0","estraverse":"4.3.0","esutils":"2.0.3","netmask":"1.0.6","raw-body":"2.4.1","bytes":"3.1.0","http-errors":"1.7.3","depd":"1.1.2","setprototypeof":"1.1.1","statuses":"1.5.0","toidentifier":"1.0.0","iconv-lite":"0.4.24","safer-buffer":"2.1.2","unpipe":"1.0.0","form-data":"2.5.1","combined-stream":"1.0.8","delayed-stream":"1.0.0","mime-types":"2.1.24","mime-db":"1.40.0","asynckit":"0.4.0","retry":"0.9.0","@atlassian/logger-interface":"1.3.9","query-string":"6.8.3","strict-uri-encode":"2.0.0","decode-uri-component":"0.2.0","split-on-first":"1.1.0","uuid":"3.3.3","raven":"2.6.4","cookie":"0.3.1","timed-out":"4.0.1","stack-trace":"0.0.10","md5":"2.2.1","crypt":"0.0.2","charenc":"0.0.2","is-buffer":"1.1.6","ws":"7.1.2","async-limiter":"1.0.1","@atlassian/file-associations":"1.5.0","bindings":"1.5.0","xml2js":"0.4.22","sax":"1.2.4","util.promisify":"1.0.0","define-properties":"1.1.3","object-keys":"1.1.1","object.getownpropertydescriptors":"2.0.3","es-abstract":"1.16.0","has":"1.0.3","function-bind":"1.1.1","es-to-primitive":"1.2.0","is-callable":"1.1.4","is-date-object":"1.0.1","is-symbol":"1.0.2","has-symbols":"1.0.0","object-inspect":"1.6.0","is-regex":"1.0.4","gaze":"1.1.3","globule":"1.2.1","lodash":"4.17.15","glob":"7.1.5","fs.realpath":"1.0.0","minimatch":"3.0.4","brace-expansion":"1.1.11","concat-map":"0.0.1","balanced-match":"1.0.0","path-is-absolute":"1.0.1","inflight":"1.0.6","wrappy":"1.0.2","once":"1.4.0","open":"7.0.0","is-wsl":"2.1.1","progress-stream":"2.0.0","xtend":"4.0.2","speedometer":"1.0.0","file-type":"13.0.3","strtok3":"5.0.1","peek-readable":"3.1.0","token-types":"2.0.0","ieee754":"1.1.13","murmurhash-native":"3.4.1","node-pre-gyp":"0.13.0","abbrev":"1.1.1","osenv":"0.1.5","os-tmpdir":"1.0.2","os-homedir":"1.0.2","npmlog":"4.1.2","are-we-there-yet":"1.1.5","delegates":"1.0.0","gauge":"2.7.4","console-control-strings":"1.1.0","wide-align":"1.1.3","is-fullwidth-code-point":"2.0.0","aproba":"1.2.0","object-assign":"4.1.1","string-width":"1.0.2","strip-ansi":"3.0.1","ansi-regex":"2.1.1","code-point-at":"1.1.0","number-is-nan":"1.0.1","has-unicode":"2.0.1","signal-exit":"3.0.2","set-blocking":"2.0.0","detect-libc":"1.0.3","@atlassian/filestore":"6.10.1","@atlassian/mediatoken":"0.13.0","ajv":"5.5.2","fast-deep-equal":"1.1.0","json-schema-traverse":"0.3.1","fast-json-stable-stringify":"2.0.0","jsonwebtoken":"8.5.1","jws":"3.2.2","safe-buffer":"5.2.0","jwa":"1.4.1","buffer-equal-constant-time":"1.0.1","ecdsa-sig-formatter":"1.0.11","lodash.includes":"4.3.0","lodash.isboolean":"3.0.3","lodash.isinteger":"4.0.4","lodash.isnumber":"3.0.3","lodash.isplainobject":"4.0.6","lodash.isstring":"4.0.1","lodash.once":"4.1.1","q":"1.5.1","node-forge":"0.7.6","axios":"0.15.3","node-cache":"3.2.1","clone":"1.0.4","leveldown":"5.4.0","abstract-leveldown":"6.2.2","level-supports":"1.0.1","node-gyp-build":"4.1.1","keytar":"4.13.0","he":"1.2.0","jwt-authentication":"0.4.0","ntp-time-sync":"0.1.0","ntp-packet-parser":"0.1.0","lodash.debounce":"4.0.8"},"server_name":"DEWE1986","environment":"production","event_id":"4e4e983fc0e34b86a09dade3263e6597","timestamp":"2020-02-07T11:33:03","project":"169407","platform":"node","release":"1.0.0"}]}
]
