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Assign a task to a specific role after transition

Chris Whisenhunt

I'm fairly new to Jira so please excuse my lack of knowledge on this subject. I'm trying to setup a workflow so that when a transition happens the issue will be assigned to the user that is setup as a role X on the project. It seems like this would be standard functionality but cannot figure it out. Any help would be very much appreciated.

FYI I'm using Jira Cloud.

Thank you!

Accepted answers

Radhika Vijji _Innovalog_

Hi Chris,

If you have JMWE you can use the "Assign to role member" post-function. Look at the product documentation for more information on this post-function. https://innovalog.atlassian.net/wiki/x/LICcBQ

Regards,

Radhika

All comments

Nich Hogue

Hi Chris.

There are add ons that allow you to assign to a project row such as Jira Workflow Toolbox (JWT), they also offer a lot of other functionality in post functions.

But if the assignee is always going to be the same person that's in this role you can add a post function, Update Issue Field. With this you can update your assignee to a specific user. As well as some other system fields. Or you could assign to current user if the person transitioning the tickets should be taking ownership.

Hope this helps out.

Chris Whisenhunt

Thank you!

Chris Whisenhunt

Is there a specific forum that handles the expressions used in the JWT? I can't figure out how to code it to return role X on the project.

Nich Hogue

Hi Chris.

When I go in to try and add this as well it pulls up the roles for my project right at the top menu.
Just to go through the same steps. I clicked the transition in my workflow, went to post functions, added a post function, selected Assign to Project Role, clicked Add. Then the top option was the project roles with in my project.

From there you can choose how the assignment is done from the role. such as next, previous, least busy, round robin in a group.

Screen Shot 2020-02-05 at 3.04.40 PM.png

Are you getting different options? Or did you maybe select a different JWT post function?

Radhika Vijji _Innovalog_

Hi Chris,

If you have JMWE you can use the "Assign to role member" post-function. Look at the product documentation for more information on this post-function. https://innovalog.atlassian.net/wiki/x/LICcBQ

Regards,

Radhika

Max Foerster - K15t

Hey @Radhika Vijji _Innovalog_ ,

on a side note, please make sure to update your community profile to make it clear that you're affiliated with a partner company. If you want to know more about the way, please refer to the Atlassian Community online guidelines for Marketplace vendors and Solution Partners. Thank you!

Best, Max

Radhika Vijji _Innovalog_

Thanks Max. Done.

Regards,

Radhika

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