A user has recently reported that the statuses they are able to transition to within a case do not match the statuses within the workflow. This has been tested within the new workflow and the statuses do match. The workflow is mapped to all issues types within the project. Unsure as to why one view shows the correct transition states and the other shows incorrect, is this something anyone one else has come across or any ideas as to why this may have changed? I have republished the workflow, the view workflow shows the correct workflow in both versions of JIRA Cloud but when pressing on the workflow button to transition 6 states are correct, 2 are incorrect but when you transition to them states they rename themselves correctly into the correct state. We are using a kanabn board and every state is able to transition to all others, I am just unsure as to why it is incorrectly showing within the list.
Additionally - The new states that can be seen in the workflow drop down are not in the Statuses section within JIRA. These have never been added and none of the statuses within that workflow or any of the other workflows have been renamed to the best of my knowledge.
