Dear community experts,
We are now testing the Confluence in order to understand if we can use it as knowledge base for agents in Call center (not the helpdesk or IT related).
The crucial point for us is the "Search" option.
It should work as indicated in this article: http://atlassian.engexp.ru/docs/confluence/poisk/pravila-poiska-v-confluence/
Sorry for example in Russian, i'll try to explain.
We have Confluence installed on Atlassian cloud. The main issue is that Confluence does not give the search results if we are entering the beginning (not the full form) of the word.
For example: I have the word "карта" somewhere in the knowledge base.
To find this word I start to write "карт" with no results. All results from the Confluence articles with this part of the full word "карта" should be already visible (please, see the link that provides understanding on how it should work).
In our case, we do not see any results and variations of the word until we enter it's specific form "карта" or put "*" at the end: "карт*"
Could you help with the search settings that will allow us to type only the beginning of the words and see the results in search window?
Thank you a lot for support,
