How to add user board visibility in Jira?

p_ryzhikov

Guys, I can’t understand how to limit the visibility of some project participants to other projects within the same account. My actions:

1. Created a test user
2. Removed it from all groups by default
3. Added all existing roles to the test user
4. Created a new group
5. Through the project restriction scheme gave this group access to the project
   What I have in total:
   I go in as a test user, and I see one, the accessible project I need, BUT, he sees only filters but not boards. How to add user board visibility in Jira?

Petter Gonçalves

Hello @p_ryzhikov

Thank you for reaching out.

Per your description, you are trying to configure a test user with access only to a specific project, however, when you log as the user you are not being able to see the boards related to the project, although you can access the filters and issues in the project. Is that correct?

Logged as the site admin, please check the following steps:

1 - The boards of Jira Software projects are provided by the Jira Software application access. Without that setting, the user will not be able to see the project boards or any other Software features.

To check if the user is properly configured with the Software application access, click in the Cog icon (Settings) at the bottom-left corner of your Jira site > User Management > Click in the User > Check if the Jira Software application Access is flagged:

2 - The visibility of the boards are based on the filter permissions related to the board. To check who can see the board filter, you can perform the steps below:

- Navigate to the board > ... > Board settings > General > Click to Edit filter Query

- Click in Details at the right side of the Filter name > Check under Permission who can see the board/filter, optionally changing it by click on Edit Permissions

In case the steps above didn't help, please provide us with a screenshot of the start screen displayed to you when you access the project logged as the test user.