Jira can't connect to bamboo

chrsalx

When I try to make the application link between JIRA and Bamboo, Bamboo is able to find JIRA and get the Secret Key and all the other OAuth information but when I'm taken to the JIRA administration panel to perform the other step it says it is unable to connect to Bamboo. I've tested the connection beforehand and I'm able to access my Bamboo server even from devices outside my network. Is there anything that I've done wrong during my Bamboo setup?

Thanks for any help beforehand.

rsperafico

Hello Christian,

Thank you for your question.

It seems you are attempting to connect Bamboo behind the firewall with JIRA Cloud, is that correct? If so, please refer to the following documentation for further information:

• Linking JIRA Cloud with self-hosted Bamboo
• Linking to server applications from your cloud instance

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

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Kind regards,
Rafael P. Sperafico
Atlassian Support