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Cannot view pages in a space that I have access

jwood_p4aurz

My admin has given me (jwood) full access to the space named "Landscape"

Confluence permission issue 1.PNG

I can see that I have full access to the space

Confluence permission issue 2.PNG

When I try to access the space I get a message that it is a restricted page

Confluence permission issue 3.PNG

When I try to access a page within the space (via a URL sent to me) I get a message that it is a restricted page

Confluence permission issue 4.PNG

Accepted answers

Veera_zqt9p1

@jwood

The homepage of the space is restricted. So, you won't be able to view any pages in that space until you get access to homepage.

Being the space admin, you can check who has access the homepage from Space Settings > Permissions > Restricted Pages. Then you can ask them to grant you access to it.

Alternatively, you can remove the restrictions and add them again once you got access to it.

Refer to Add or Remove Page Restrictions for more details.

All comments

Ismael Jimoh

Hi @jwood

Pages on a space can be restricted to specific people.
This restriction over rules the space permission.

Hence you will need to do the following:

Find someone who has access to the page and can edit
Ask the person to check page restrictions and grant you the view/edit access.

After this you should be able to view the page. Trpeat the above for each page.

Cheers

jwood_p4aurz

Hi Ismael,

If the page is restricted will it have a lock icon on it - i.e. the opposite of the unlocked icon below?

Confluence unlocked icon.PNG

Also, is it possible that all of the pages in the space are restricted? Is there a setting somewhere that would make newly created pages restricted?

Cheers

Jeff

Veera_zqt9p1

@jwood

The homepage of the space is restricted. So, you won't be able to view any pages in that space until you get access to homepage.

Being the space admin, you can check who has access the homepage from Space Settings > Permissions > Restricted Pages. Then you can ask them to grant you access to it.

Alternatively, you can remove the restrictions and add them again once you got access to it.

Refer to Add or Remove Page Restrictions for more details.

jwood_p4aurz

Thanks Veera. That helped me resolve the issue.

Veera_zqt9p1

Glad to know, @jwood

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