CSV import of priority is setting incorrect values

Question

I am attempting to update the priority field in my project using a CSV import.  I can verify that my import is updating the priority field but the result is a different number than what is contained in the file I am importing.  I have defined priorities numerically as 0 to 30 in my issue priorities to match the priority number of the projects we have in our backlog.

For example my csv file contains a priority of 17 and the import changes the priority to 18.  I sent another example of priority 21 and the resulting change was to 26.

Jack Brickey · Answer

correct ... you need to go to Jira settings > Issues > Priorities and edit each priority to capture the actual issue ID then use that specific number rather than the 'priority number'.

Kris Redinger · Answer

Thanks.  Our ID is unique and we are updating the priority field as intended.  However the value that is saved in the field is incorrect.

Rahul Krishna · Answer

Every issue ID has to be unique, we check the database everytime and make sure the issue id mapped in the CSV file is a unique . We faced similar problem before.