How do I configure an error message when JIRA Suite Utilities Field Required Validator blocks a transition?

Question

I've successfully added the validator and the transition is blocked when I check to see that four custom fields are not yet set (good).  But the transition is blocked without any message to the user, so it is rather non-intuitive.  Is there any way to say that these required fields were blank?

I am on an OnDemand instance, not sure if I need a 2nd plugin or not.  Please advise.

Jonathan Mendelson · Answer

Sorry, no, we decided to avoid this scenario and thus never found a solution.

Nicola Barton · Answer

Hi @Jonathan Mendelson - did you find a way to fix this? I'm facing the same situation. I need the Original Estimate field to be greater than 0 before a transition can be made. I'd like an error message to show there's a problem if someone tries to drag and drops the ticket to the next stage.

Dobroslawa Wierzbicka · Answer

I've seen the exact same behaviour, with a Field Required validator set for the Comment field. The transition won't be performed and the dialog stays open, but there's no error indicating that a comment is required. Quite puzzling for the users.