Secure JIRA Cloud: Password reset or Stop Remembering Me

Charlie Beckett

I've got a JIRA cloud instance that is accessed by multiple third parties and multiple different internal email domain names.  I want to secure JIRA.

Force password reset on JIRA Cloud

In order to force a password reset it appears I need to register an organisation (most likely multiple) which then requires either adding a file to numerous web sites or making a change to the multiple DNS entries, which is a major faff.  Is there not an easy way to do this?

 

Stop Remember Me or Reset Duration

At least as a stop gap I'd like to globally reset everyones remember me to force a login.  However, the guidance online seems to be for JIRA Server not for JIRA cloud

Any ideas how to secure JIRA Cloud without much pain? 

 

Petter Gonçalves

Hello Charlie,

Thank you for clearly providing the full context of what you are trying to implement. 

Unfortunately, both the password reset and the force login are features that can only be implemented for managed accounts, so you must have verified your domain in your Jira organization to make it happen.

This method works like this because all the user profile is centralized in a single Atlassian Cloud, which can be used to login in multiple Jira/Confluence sites. That being said, to make sure that those actions would not affect the login of sites that are not administered by your organization, the system must make sure you are the owner of those accounts.

To achieve your specific goals:

In order to force a password reset it appears I need to register an organisation (most likely multiple) which then requires either adding a file to numerous web sites or making a change to the multiple DNS entries, which is a major faff.  Is there not an easy way to do this?

Check the documentation below to know how you can reset the password for a managed account:

Make changes to a managed user account 

At least as a stop gap I'd like to globally reset everyones remember me to force a login.  However, the guidance online seems to be for JIRA Server not for JIRA cloud

In the documentation below, you can check how you can configure Jira to automatically force a login based on the idle time of a managed account:

Session duration management 

For more information, check the documentation below:

Verify a domain for your organization 

Let us know if you have any questions.