how we create base URL in Jira Service Desk server, for this we need register domain ?

MUHAMMAD IBRAR WASEEM SIDHU

how we create base URL in Jira Service Desk server, for this we need register domain ?or we need real IP for this ?

Adrian Stephen_q490r0

Hi @MUHAMMAD IBRAR WASEEM SIDHU

 

There can only be one baseurl configured for Jira. 

 

There are workarounds that you can perform using proxy as discussed here:

1. https://community.atlassian.com/t5/Jira-questions/Short-URL-to-customer-s-portal-for-customers-who-also-have/qaq-p/724052
2. https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-short-cut-the-Jira-portal-URL-for-additional-project/qaq-p/723901
3. https://community.atlassian.com/t5/Jira-Service-Desk-questions/Friendly-URL-for-Service-Desk/qaq-p/47601

The domain will need to be registered if you plan to have the Service Desk access though the internet. If using an intranet, a DNS configuration will be sufficient.