User receiving "Page Tree Failed to Load" followed by "Something went wrong. Refresh page and try ag

Question

Hi all,

I have a user in my company who is using the same browser as the rest of the office, however when she is getting the below error on multiple links. This has been going on for a few days now and we're not entirely sure what's causing it. I've reviewed her browser settings and confirmed that everything is up to par. Any ideas?

Best,

Jamie

Sridevi · Answer

Hi All,

Me too hitting the same error!

Raul Pelaez _TecnoFor - Marketplace Partner_ · Answer

Same error today

Nicole_lftadf · Answer

Hi Jamie: I had this issue in the past. I suggest submitting a ticket. Also, see https://jira.atlassian.com/browse/CONFCLOUD-67772.