Can administrators mark Questions for Confluence answers as "accepted?

Marie Kretlow

As an administrator in a Space using Questions for Confluence, I'd like to mark answers as "accepted" even if I didn't post the original question. In looking at the Questions documentation, it seems that this should be possible, but I'm not seeing the functionality for it.

 

Documentation:

Answer a question

Any user that can ask a question can answer a question.  You can @mention other users or share the question to bring others into the discussion. Up vote helpful answers, and down vote unhelpful or incorrect answers. 

Accept the best answer to indicate to other people that your question has been answered. The accepted answer and highly voted answers appear above lower voted answers. 

You can only accept answers to your own questions (unless you're an administrator). 

Stephen Sifers

Hello Marie,

Thanks for reaching out to the Community to find how an admin may accept an answer on someone's behalf for Questions for Confluence. I would like to clarify, you selected Confluence Cloud and your product but it seems you found a Server documentation page. The page for Questions for Confluence Cloud is located at Questions and answers (Cloud). 

You mentioned that you’re already an administrator. While you may be a Site Administrator, you might not have the needed permissions within the Confluence Space which is controlling the permissions for Questions for Confluence. I would ask for you to please check the space permissions and ensure you’re an admin (or within an admin group). Further information on this may be found at Permissions.

If you’re confirmed having admin rights to the space yet still unable to accept an answer, please send us a screenshot of what you’re seeing when you attempt to accept an answer.

We look forward to hearing back to ensure you’re able to accept answers as needed.

Regards,
Stephen Sifers