Auto assign issue to distribution list

Christina Kyriazi_11w651

My team, marketing, is one of the many using Jira to track tickets. Whenever someone creates a ticket for the marketing project I would like it that that ticket is automatically assigned to an assignee "Marketing Unassigned". That user has my team's marketing@ email assigned to it so that distribution list receives an alert that a new ticket was created on our board. How do I do this? 

 

Kevin Bui

Hi @Christina Kyriazi - if I'm understanding you correctly, what you want to do is:

1. (if you haven't already) Create an account for your marketing team's email, and add them to your Jira project.
2. Navigate to your Jira project, and select Project settings > Details.
3. Under Default Assignee, select the account you created in Step 1.

Hope that helps!